Leaderboard Training
Terms and Conditions of Business

Terms & Conditions
Acceptance of Leaderboard Training Limited Terms and Conditions is confirmed by an authorised signature on a booking form or by an authorised purchase order.

Fees
Payment for training course bookings must be made in full, no later than 10 working days before the start of the course. All courses and exams must be taken within 12 months from the date of the confirmed booking. Payments received for courses not taken within 12 months of the receipt of the confirmed booking are not refundable. These payment terms apply unless credit terms have previously been agreed in writing by Leaderboard Training.

Cancellations & Transfers
Notification of all cancellations must be received in writing. The Purchaser agrees to pay the following charges to Leaderboard Training Ltd in the event that for whatsoever reason its representative fails to attend or withdraws from a training course or reschedules a course which it has booked without providing at least 25 working days written notice prior to the scheduled commencement date.

Notification in writing:
  a) 0-19 Working days - 100% of costs
  b) 20-25 Working days - 50% of costs
  All other cancellations will be charged at 20% of the course fee.

Leaderboard Trainings’ cancellation charges (plus VAT) will be invoiced to the Purchaser on the date of cancellation and payment is required within 28 days.

Substitute delegates will be accepted free of charge.  If course documentation (Joining Instructions, pre-course material) has already been sent to the client it is the responsibility of the client to ensure that the replacement delegate receives this documentation. A course booking may be re-scheduled once only.

Amendments or Course Changes
Leaderboard Training reserves the right to cancel or reschedule events without notice. In the unlikely event that your training course does not take place after receipt of your signed booking confirmation you will be offered an alternative date to take the course.

Pre-Requisites
It is the responsibility of the purchaser to ensure that the delegates meet the specified course pre-requisites.

Equipment
Unless otherwise agreed, the purchaser will be responsible for the provision and set up of all equipment including computer hardware and software for training being conducted at their premises.

Training Passports
A Leaderboard Training Passport is valid for a maximum of 1 year. The Leaderboard Training Passport can be used by any individual within the purchasers’ organisation. No refunds are made for training not taken or for expired Training Passports.